Your Buyers
Journey Map
This guide walks you through the entire process—from getting financially ready and securing prequalification, to choosing the right home, making an offer, and finally moving in.
01. Finance Check & Borrowing Power
Understand how much you can borrow
The Concierge connects you with:
• Trusted mortgage advisors to assess your borrowing capacity
• Guidance for organising your deposit and KiwiSaver
2. Property Shopping & Legal Prep
Find the right home and ensure its legally sound
The Concierge connects you with:
• Lawyers to review Sale & Purchase agreements
• Due diligence support (LIMs, council files, property checks)
03. Making a Conditional Offer
Make a smart,
protected offer
The Concierge connects you with:
• Building inspectors for peace of mind
• Lawyers (for advice on unconsented works, title issues, etc.)
04. Unconditional Offer & Pre-Settlement
Get ready for
settlement day
The Concierge connects you with:
• House, life, health, or landlord insurance providers
• Power, internet, and gas providers (with potential cost savings)
• Movers and cleaners to ensure a smooth transition
05.Settlement Day
Get the keys
and move in
The Concierge ensures:
• Everything is ready so you can pop the champagne
06.Post-Settlement Support
Turn your house
into a home
The Concierge connects you with:
• Renovation specialists and trusted trades (painters, electricians, etc.)
• Ongoing home services and handymen
Moving Day Tips
Moving day doesn’t have to be chaotic. The Concierge coordinates everything for you — from movers to utility connections — so you can enjoy a smooth move.
- Secure reliable, vetted movers early.
- Manage utility disconnections and new setups in one place.
- Prepare a "first night" essentials box.
- Label boxes clearly for an easier unpack.
Let us take care of it all so you don’t have to.
Cost to Sell Breakdown
Many sellers underestimate the hidden costs involved. The Concierge guides you through them clearly and helps plan your budget with trusted professionals.
- Agent fees and marketing expenses.
- Legal and conveyancing costs.
- Staging and presentation investments.
- LIM and compliance reports.
- Moving and setup expenses.
Plan every cost confidently with one partner overseeing it all.
Quick FAQs
Answers to the most common questions — all in one place.
- What’s a LIM report?
A LIM (Land Information Memorandum) is a council report showing key info about a property — consents, zoning, hazards, rates, and more.
- What is bridging finance?
A short-term loan that helps you buy a new home before your current one sells.
- When should I engage a lawyer?
Before signing anything — they’ll check the contract, LIM, title, and handle settlement.
Need help making it happen?
Renovation & Value Tips
Smart updates can transform your sale price. The Concierge connects you to the best trades and stagers — all coordinated for maximum impact.Refresh kitchens and bathrooms with simple, modern upgrades.
- Repaint and improve lighting for a brighter, more inviting feel.
- Refresh kitchens and bathrooms with simple, modern upgrades.
- Boost curb appeal through garden and entrance updates.
- Stage rooms to help buyers imagine living in your space.
Need help making it happen?
Tips for Making an Offer & Negotiating
Making an offer can feel intimidating — but with the right approach and expert support, it becomes a confident, strategic move. Here’s what to keep in mind:
- ✅ Get pre-approved first — shows you’re serious and ready to move quickly.
- 💡 Know your numbers — research recent sales and understand true market value.
- 🤝 Start strong but flexible — a fair first offer makes you credible but leaves room to move.
- ⏰ Set a clear deadline — avoid drawn-out negotiations by adding an expiry to your offer.
- 🔄 Consider flexible terms — settlement dates or deposit timing can be just as powerful as price.
- 🧑💼 Lean on your experts — mortgage advisers, lawyers, and agents all help protect your interests.
Want help crafting the perfect offer and negotiating confidently?
